The rest is just gravy

I'm afraid of dying. I always have been, even before my father killed himself. Therapists often asked: "Are you scared of doing the same thing your father did?" A little—suicide survivors are dealt a bad hand. But that's not quite it. "Are you worried about leaving behind grieving loved…

Making peace with process

We released Snipcart’s v3.0 today. 🚀 The Product has officially been Hunted: → https://www.producthunt.com/posts/snipcart-3-0 I’m proud of our team, but it’s a bittersweet release. This train of thought started as a Twitter thread, until I decided to turn it into a blog post…

Hands on with Publii

Building a website used to be easy. You’d code some HTML, throw in a little CSS, spice it up with JS, and voilà! You’d then push these static files to any server, and BAM, a live site would appear. Today, you can easily get lost in tooling to…

A raw interview with Indie Hackers

Teela: Cool. All right, so I think we're ready to dive in. Franck: Yeah, let's get into it since we don't have a lot of time. Teela: Right. This will be about like 30 minutes from now. So, let's see what happens in that amount of time. Franck: Okay, I'm…

WorkWithDevs: the idea

UPDATE: WorkWithDevs was a podcast project I have now sunsetted. It was, I believe, a solid idea. In all honesty, I realized I wasn’t motivated enough to work on it alone nights & weekends. You can still listen to the four Alpha episodes though! Last week, a family member…

A guide to developer productivity

On paper, software and web development is a structured, orderly process. But developing IRL? It's mostly chaos. Technical decisions, new stacks, social notifications, shoulder taps, calls, meetings, family duty, GIFs... SLACK! try{ Work(); } catch(ChaosOverloadException ex){ Logger.LogFatal("(╯°□°)╯︵ ┻━┻ ", ex); Tables.FlipAllOfThem(); }No wonder maintaining developer productivity is an everyday struggle.…

B2D: marketing to devs

“What’s your business model?” “B2D.” “What?” “Business-to-developers. We’re selling our product to developers.” “Wait, why? The B2C market is HUGE. The B2B market is MONEY $$$.” Since we launched Snipcart in 2013, I went through countless variants of the above. Four years in and tens of thousands in MRR…

Chatbot-ing our way out of a support crisis

Has your customer support ever felt like a re-enactment of the Sisyphus myth? 40 opened tickets. You breathe in, roll up your sleeves: “Hold my coffee mug, I’m going in!” 5 hours later 15 opened tickets. You self-five yourself for all the issues solved amidst your ad-hoc to-dos. Content,…

Our odd startup: 3 ½ guys, no VC, profitability

Startups are scary. Exciting, sure. But scary nonetheless. Ask any founder who’s been up all night, obsessing over bugs, competition, funding, cashflow, or growth. Medium’s filled with their tales of woe. When we launched Snipcart in 2013, I remember being scared: “You’re going against Shopify. Or WooCommerce.…

On coming home, anxiety, & acceptance

I almost didn't publish this post. I went through with it because: 1) I've promised myself and a friend I'd eventually grow the balls to publicly discuss my anxiety. It's Bell Let's Talk day in Canada, so I couldn't wish for a better occasion. 2) I'm tired of only seeing…